When uploading your own image for print, our form will give you an idea of print quality for your selected print size. If your size is returning a “Poor Quality” result, either decrease the print size, or upload a higher resolution image. Do not save images from the internet to use for print. These are generally downsized for web and will not print well.

As the quality of the image provided is out of our control, we can only work with what we are given. Too much up sizing of a file will result in pixelation and will not print well. As such, we do not offer refunds on prints purchased with a “Not Bad” or “Poor Quality” quality rating, as we provide sufficient warning that the image will suffer quality loss. If you are unsure about the quality of your image, or how big it can be printed while still looking great, please feel free to contact us directly at info@customcanvas.com.au We are always happy to help :)

We accept paypal or bank transfer at the checkout. Please note if you chose to bank transfer, we will start production on your artwork upon receiving payment which might take a few days depending on banks. (Most banks are now using Osko payments which are instant)

All of our prints are made in house when we receive your order. Frames are hand cut, canvases hand stretched, and acrylics hand polished. This includes any artwork from our pre made gallery. Please allow up to 14 business days for us to create your order depending on how busy we are. Don’t worry, we will let you know when we have shipped it!

We use standard courier shipping and can ship to anywhere in Australia. Shipping times will vary depending on the destination. Orders to major cities on the East Coast typically arrive within 5 business days of being dispatched.

Our shipping is flat rate Australia wide.

$5 for orders under $100
$10 for orders $100-$200
$20 for orders $200-$299
$25 for all order $300 or over

We support local Australian photographers, and as such our images are unique. You will not be able to find them in any other store or website. The images in our gallery are NOT stock images! We are also more than happy to print images you have taken! You can send us your photo via the upload page and chose a custom size to suit you.

Each order is individually printed, finished, checked and packaged, from a local Aussie, not outsourced from overseas. We are proudly Aussie owned and operated! This is why we include a 100% satisfaction guarantee with the craftsmanship of all prints.

We provide plenty of packaging materials to avoid your order from being damaged in transit. However accidents happen and we understand how frustrating it is to receive a product that is damaged. If there are any problems with your print on arrival, please email us as soon as possible at info@customcanvas.com.au! We want your order to be perfect and are happy to help out in the rare cases that prints sustain damage during shipping.

Due to slight variations in colour display on different monitors and devices we can not guarantee that prints will appear exactly as you see on your screen.

Our canvas prints come in two options. Classic, or Float Framed. Our stretcher frames are a quality Aussie sourced kiln dried timber, cut by hand in our studio and can be made to any custom size. They are approx 3.3cm thick. To make sure they are durable and strong, support beams are added free of charge to larger sizes. All our canvas prints come with a hanging solution built in and ready to go up on your wall.

Canvas prints are a great contemporary way to bring your space to life. They are a cost effective alternative to traditional framing. Stick on wall hooks can be used due to the lightweight of the canvases. This gives them the flexibility to be hung anywhere and are apartment friendly. All our canvases come mirror wrapped. So you will not lose any of the image in the wrap.

Classic

Printed using an Epson Surecolor S80600 using genuine Epson Ultra Chrome inks, you can be sure your artwork will not only display gorgeous print quality, but will be durable and resilient.

We print your artwork on a beautiful 310gsm premium poly/cotton satin canvas that has an abrasion resistant surface and a wide colour gamut to ensure your print looks stunning! It is hand stretched to perfection in house so that we can ensure it will not sag over time. The artwork is finished with a protective layer to guard against water, UV and dust.

The texture and detail of our canvas. The protective coating gives it a slight matte look.

Floating framed canvas

This is our classic canvas, but framed in our contemporary and eye catching Floating frame, for an extra touch of sophistication. They come in a choice of 4 colours so you will always have a colour option to suit your image!

Our frames are hand made and cut to size to accommodate custom sizes, so you are not limited to choosing from premade size options. We make them to suit you! A gap of a few mm is left between the canvas and the frame to give is a striking appearance of the artwork floating in the frame.

The frame will also add approx 2cm to the outside of your artwork. Don’t forget to account for this in your measurements! e.g if your selected print width is 100cm, then the final artwork will be around 104cm wide.

Beautifully hand crafted for contemporary sophistication

Our attention to detail

Because all our orders are handmade on site, we are able to treat them as works of art. We pride ourselves in our attention to detail.

Take a look at the image below to compare our canvas (Left) vs another canvas shop (Right). Just because you can't see the back of the canvas, doesn't mean we skimp on quality! We use proper D rings, screwed in to the frame for the most durable and sturdy hanging system. This is far superior to the 2 staples used in the canvas on the right which may come loose over a few years. We even provide a soft pad on the bottom to prevent the frame from rubbing directly on the wall!

Our fine art prints are designed for the best colour, durability and quality. We print your custom sizes and trim to size for you at no extra cost. For prints larger than A3 we leave a 1cm white border to protect the edges of your image.

Our vibrant prints come off a genuine Epson Surecolor P20070 wide format printer using genuine Epson Ultrachrome Pro inks. We don’t cut any corners on quality!

We offer 3 paper types of paper. Refer to the pictures below to find out which one is best for your print.

Smooth semi gloss

• Partial reflection of light
• Professional photo paper
• 310gsm paper

Prestige Metallic Gloss

• High gloss
• Pearlescent shimmer and vibrant colours
• 260gsm paper

Fine art smooth matte

• Zero reflections
• Matte warm white tone and crisp colours
• Perfect for black and white images and digital art
• 200gsm paper

You will be sure to find a perfect custom frame solution with our selection of frames and custom mat boards. Your print will be custom framed in house and shipped to you ready to hang. Choices include:

• Frame material and colour
• Mat width and colour
• Glass type (Clear glass, perspex, non-reflective glass, UV protective glass)
  Please see our dedicated custom framing page for more information and our range of options

How big should my artwork be? Will it look too small and out of place? Is there a such thing as too big? How high up should I hang it? There are a few things to consider when choosing a size and position for your artwork. We have a handy guide that will make it easy. Click here to check it out.

No worries! We are always happy to help :) Send us an email at info@customcanvas.com.au and we will get back to you within 24 hours.